Zendesk

Zendesk is a customer service platform, helps organizations to manage, prioritize, and resolve customer support interaction. Integrating Zendesk with Kapture will allow agents easy access to relevant tickets, articles, and resources. With Kapture’s Advanced search algorithms agents will have access to the most relevant information.

Intelligent
knowledge discovery

Empowers agents for
effective customer support

Quick information retrieval
with role-based access

Enhances
operational efficiency